Tech Trouble?
My software/plugins won’t update.
An element on my website isn’t working like it used to.
Try updating your plugins. Check for conflicts between the plugin and your current version of WordPress. To learn how to test for conflicts, visit: https://yoast.com/help/how-to-check-for-plugin-conflicts/
My email is not sending and/or receiving.
My email is going to “spam”.
I’m getting emails (or calls) telling me there is a problem with my website.
My website is not loading.
Your server is likely down. This could be due to an outage, lack of resources, or possibly a delinquent payment. Try running your website through this site (https://downforeveryoneorjustme.com/) to see if it’s an isolated issue for just you, or more if it’s down for everyone.
My website is loading very slowly.
Typically this is due to a lack of resources with your host. You can test the loading speed at GTMetrix. If this is only on a page you recently created you may not have it completely optimized.
My website has a security warning.
Most often this is due to an issue with your SSL certificate which can display an “unsecure website” warning. You can check that all items and images on your page are set to “https” by using a plugin like Better Search Replace, searching for “http://” and replacing with “https://”. Make sure to back up your site before doing this! If you are not making backups, I recommend BlogVault * or ManageWP for an easy-to-use, reliable backup tool.
My website is redirecting to a different website.
You may have been hacked! No fear, backups of your site can easily be rolled back to a previous version from before the attack. If you are not making backups, I recommend BlogVault * or ManageWP for an easy-to-use, reliable backup tool.
Oops! I made a mistake, can I “undo” my changes?
Yes! If you are making regular backups of your site, you can easily roll back to a previous version before you made the mistake. Your Host might also have regular backups running on your website. Make sure to back up your site before doing this! If you are not making backups, I recommend BlogVault * or ManageWP for an easy-to-use, reliable backup tool.
What hosting company is the best?
Where do I get things like a Privacy Policy and make sure I'm GDPR compliant?
My personal favorite option is through Termageddon* for things like Terms of Service, Privacy Policy, Disclaimer, etc. I also highly recommend The Contract Shop* for anything contract-related. For other suggestions, visit my Resources page.